What is verification for?

2017-10-02 00:00:00:

Due to the great possibilities of paying for purchases and transferring funds using the Internet, the number of fraudsters who want to get and use other peoples money is growing. Often, fraudsters do not have access to the card itself, but only possess its data: inscriptions on cards, security codes, expiration date, etc.

Verification of the card on our website allows us to find out whether you are actually making a transfer, whether you have a card in your hands. The procedure must be completed once for each new card. If you have already passed verification once and want to create more exchange requests, card verification is not required.

The card verification procedure is pretty simple. To complete it, you will need to take a picture of your map against the background of an open tab on our website. The photo must show the application number, and the following data must be readable: the first four digits of the card, the last four digits of the card, the surname and first name of the card holder. In the photo, the card must be held in hand. We do not ask you to provide us with card expiration dates and security codes. You can hide this data.

If your card is of instant issue and your initials are not indicated on it, we will only have to check the first and last numbers on the card. But at the same time, the application must indicate the real data of the cardholder. Otherwise, if the details in the application and in our information about the receipt of funds do not match, the application will be put on hold, and you will need to contact technical support to resolve the issue.

If the card verification has not been approved by you, our site will give you the reason for the refusal. You can take a new photo, taking into account the wishes of the site, or correct the details and upload the card photo again.

After you upload the map to the site, it will take about a minute to check it. You do not have to refresh the page, it will do it automatically after the operators confirm your verification.

If you do not have the opportunity to take a photo of the card, but you want to make an exchange on our website, contact us in the online chat, we will try to find a solution to the situation.